We have received a good portion of our normal order from our normal supplier in Indonesia in the last couple of days, the rest is expected in the next 1-3 days (it typically comes in pieces over a 3-5 day period as it’s a very large shipment made of around 50 parcels) so go ahead and order any strains marked in stock or check back on Monday and Tuesday if your favorite hasn’t landed yet. This is the exact same product we have always carried from the same source so we are (hopefully) back to normal business! Thank you all so much for hanging in there during this difficult time we are very pleased to be able to bring you the exact same high quality kratom powders that you have come to expect from Oregon Kratom!
Our temporary solution of domestic US purchased kratom that was due on Friday (10/12) or Saturday (10/13) is unfortunately delayed. As it is coming from Jacksonville, Florida which has sustained a direct hit from a hurricane they are experiencing mail delays. We still hope for our shipment to arrive in a matter of a few days but our exact arrival date is uncertain at this time. It is coming USPS Priority mail (which should be 2-3 days) and is in the US so no worries about Customs delays. Thank you for your understanding and continued patience as we experience one logistics challenge after another; we are doing our absolute best to get our product as soon as possible however these natural disasters are unforeseen and completely out of our control.
Well you may have heard rumors but it is official, nationwide China Post (which handles all of Indonesia’s mail once it leaves Indonesia and becomes an international export) has stopped accepting Kratom parcels for export from Indonesia nationwide – this will affect every single kratom vendor or US customer any package containing mitragyna speciosa will be rejected – not to mention the explosion in amount of recent kratom exports. You can view the official document from Indoesia Post here. It is informing us that they are not going to accept parcels at all starting the 1st (already started), we have 2,000 kilos that have been sitting with them since the 23rd of September, these they will ship to us on the 9th of this month.
Until then we are going to be getting product via DHL but it is severely limited in quantity (we are only allowed one package of a low weight per day) so please understand this will affect all strains for the next 14-21 days. Fortunately DHL is much faster so we should have product beginning to land daily in the middle of next week (the 9th to 11th of October). We will receive only 2 strains per day due to the weight limit DHL has but we will receive a shipment every single day starting then so please check back daily next week to see when your favorite strain has been restocked and in another two weeks (hopefully less) we will be back to our normal full stocks with this method and will continue placing and receiving daily shipments via DHL until our normal restock from China Post lands. This will get us back into business (more and more strains in stock daily starting mid-next week) and keep us there; we are doing our very best this solution isn’t perfect but it is going to work given a little time.
We apologize for the inconvenience, this has been a long time coming though. They very much needed to clear their backlog. For the last 3 months it has taken 25-45 days for shipments to arrive as opposed to their usual 10-12 days. We hope that this action they are taking, while limiting our stock the next couple of weeks, will return us to a long term normal and stable mail schedule and this will allow us to eliminate all of these frequent delayed shipments that have been causing low stock the last few months. So there is a silver lining, just a bit longer and all will be well again at Oregon Kratom!
Thank you very much for your understanding while we address this difficult situation and adjust our practices as quickly as possible.
Our thoughts and prayers are with all of the survivors and rescuers on the ground in Sulawesi who lost so many friends, family, homes – lives as well as ways of life and living – as a result of the recent 7.5 magnitude earthquake and following tsunami and all the peoples of Indonesia who have been affected in any form by the multiple tragic recent natural disasters. We were very saddened to hear about yet another devastating natural disaster to your beautiful island nation and our hearts hurt for you all. God bless and Assalam-o-Alaikum to our brothers and sisters overseas who we send prayers and general good vibes and positive thoughts
The Entire Oregon Kratom Staff,☮ – Zac, Ione, Cherelle, Linnea, Matt, Tim, Kyle, Eli and Scott @ Oregon Kratom